Thank you for visiting Ayurveda Online. The terms and conditions that form our shipping & Cancellation policy are as follows:

Domestic shipping policy – India

Shipment processing time

1. Shipments will be made the same day for orders placed before 6 pm.
2. Shipments will be made next day for orders placed after 6 pm.
3. Orders will be taken on Sunday and Public Holidays will be shipped on the next working day.
4. Majority of the products are in stock. However, if some products are out of stock, we try to get the products from different sources. Such orders will be kept on hold for a period of 2 – 3 working days on customer’s request.

Shipping rates & delivery estimates

 – On checkout, customers can view the shipping charges for the order to be placed.

  – Shipping charges will vary based on the location, weight of the order and other variables such as whether the ordered item is glass or liquid.

  – Majority of the orders are dispatched from Karnataka. The estimated shipping rates and delivery time is listed below:

Our official courier partners -  Delhivery.com (Pan India), VRL – (Select cities in Karnataka for pre-paid orders)

Other modes of shipment include India Post, DTDC. This is based on the readiness of the delivery. 

 Karnataka     

Kerala, Tamil Nadu, Andhra Pradesh, Telangana, Goa

Delhi & Capital region 

North of India (Haryana, Himachal Pradesh, Uttar Pradesh, Bihar, Orissa, West Bengal, Chhattisgarh, Chandigarh, Gujarat, Punjab, Rajasthan, Jharkhand, Madhya Pradesh) 

West of India (Maharashtra, Daman & Diu)

East of India (Arunachal Pradesh, Assam, Mizoram, Manipur, Nagaland, Sikkim, Tripura, Meghalaya) 

5. Due to unavoidable reasons, if we are unable to process the order, customers will be informed and a refund will be initiated for prepaid customers.

Cancellation Policy

1. Once the orders are shipped from the seller, these cannot be revoked. Only in cases that a Wrong/Expired/Damaged product is received by the client, the order can be cancelled but the cancellation will be initiated only after a thorough verification.
2. In case due to some reason the cancel option on the customers’ dashboard has been disabled.
3. Cancellation will be closed by us based on the buyer's request.
4. Orders can be cancelled only after thorough inspection.